While setting up or editing your advanced report, and depending on what you want to measure, you'll come across two key terms—Active Users/Teams and All Users/Teams. These two terms might seem a little confusing. So here's a brief explanation of the difference between these metrics and how they can be used to interpret your reports correctly.

Active Users/Teams include only those users or teams who have performed relevant recruiting or sales activities during the selected time period and currently still present in your Recruiterflow account.

This won't include all the users who impacted the metrics you want to measure, but are currently deleted from your account.

Example:
If you have 10 team members but only 6 of them are now present in your Recrutierflow account and you deleted 4 users, the report will reflect metrics for just those 6 as Active Users.
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Or, if you have 3 teams set up in your Recruiterflow account and one of the teams is now deleted, you will only see the metrics for the 2 teams present.

On the other hand, all Users/Teams include everyone who has or had access to Recruiterflow, regardless of whether they were active during the selected time period or not. This includes users who may have been deleted now from your account but impacted the metrics you want to measure.

Example:
If you have 10 team members and only 6 are active and you deleted 4 members from your account, metrics under "All Users/Teams" will show data for all the 10 members, including the deleted ones.

Understanding this distinction ensures you’re using the right data for the right context, helping you optimize your recruitment strategies effectively.

If you have further questions, feel free to reach out to our support team or check out other articles in our Help Center!