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How to Add or Update a Credit Card on Your Account

How to add or update a credit card on your Recruiterflow account — who can do it, what happens on save, and what to check if a payment fails.

Written by Kanishk Sharma

Add or update your payment method from the Billing section in Recruiterflow. Recruiterflow uses Stripe to process payments — your card details are stored securely by Stripe and never held on Recruiterflow's servers.

How to add or update a credit card

  1. Go to Settings in Recruiterflow.

  2. Click Billing in the left sidebar.

  3. In the payment section, enter your card number, expiration date, and CVV.

  4. Click Save. The card is validated and saved immediately.


Once added, this card will be charged at your next renewal and used for any outstanding plan charges.

Things to know

  • Only Admins can access the Billing section and update payment details — team members without Admin access won't be able to make any changes to it.

  • Entering new card details replaces the existing card on file — Multiple cards can not be stored simultaneously.

  • If your card is declined, check that the billing address matches exactly what your bank has on file. See Why your payment was declined (and how to fix it) for a full list of decline reasons.

  • Invoices and billing history are available in the same Billing section — see How to check your invoices in Recruiterflow.

  • For plan upgrades, downgrades, or cancellations, see Managing your Recruiterflow subscription.

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