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How AIRA Credits Are Used and Logged with the CRM Update Agent

Understand AIRA credit usage

Amogh Balikai avatar
Written by Amogh Balikai
Updated today

The CRM Update Agents consume AIRA credits when they review profile information and suggest updates to fields.

In this article, we will showcase how you can understand your credit usage, ensuring you can plan and track usage effectively.

When Are AIRA Credits Consumed?

Credits are consumed only when the agent successfully generates suggestions. Each run of the CRM Update Agent deducts a fixed no. of AIRA credits.

List of Agents and Credit Costs

Agent

Works On

Credit Cost (per successful run)

Update Candidate Fields

Candidate profile

1 credit

Update Fields via AIRA Intelligence

Candidate profile (via AIRA Intelligence chat window)

2 credits

Update Candidate Fields via AIRA Notetaker

Candidate profile (using Notetaker transcript)

2 credits

Update Contact Fields

Contact profile

1 credit

Update Contact Fields via AIRA Notetaker

Contact profile (using Notetaker transcript)

2 credits

Update Job Fields

Job profile

1 credit

Update Job Fields via AIRA Notetaker

Job profile (using Notetaker transcript)

2 credits

Update Deal Fields

Deal profile

1 credit

Update Deal Fields via AIRA Notetaker

Deal profile (using Notetaker transcript)

2 credits

Update Company Fields

Company profile

1 credit

Update Company Fields via AIRA Notetaker

Company profile (using Notetaker transcript)

2 credits

Why Some Agents Use More Credits

Certain agents, especially those powered by AIRA Intelligence and AIRA Notetaker, consume more credits because they process richer data and deliver deeper, context-aware insights.

AIRA Intelligence

  • Analyzes the entire profile, including files, notes, calls, and activity history.

  • Generates comprehensive suggestions that go beyond individual sources.

  • Consumes 2 credits per successful run.

AIRA Notetaker

  • Processes full call transcripts to identify updates from spoken conversations.

  • Understands context, tone, and multi-speaker details for high-quality field updates.

  • Consumes 2 credits per successful run.

More context = deeper inference = better suggestions → higher credit usage.

Examples:

  • Uploading a file to a candidate profile → running the agent to scan and suggest field updates → 1 credit used

  • Logging a call using Notetaker and triggering the agent to update details → 2 credits used

When Credits Are NOT Consumed

No credits are deducted in the following cases:

  • The agent is run, but no suggestions are generated

  • You enable or disable the agent from the settings

This ensures you only pay for meaningful, actionable updates.

How Credit Usage Is Logged

Every time the agent is used, Recruiterflow records an activity in the profile page where the agent took action and the AIRA agent page.

On the profile, you will see the updates done by the agent under the Activities tab as seen in the image below:

Additionally, you will also see the updates carried out by the AIRA Agent on that specific AIRA Agent page as seen below:

Additionally, you will see:

  • When an agent is enabled: Agent was enabled by <UserName>

  • When an agent is disabled: Agent was disabled by <UserName>

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