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What are Automated AIRA Agents?

Understand what are automated AIRA agents and how they help

Amogh Balikai avatar
Written by Amogh Balikai
Updated this week

Automated AIRA Agents are your AI teammates that work in the background to update profiles automatically without you manually entering data or calling the agent.

Think of them as smart assistants that listen to your calls, read your files, and track your activities, then update the right fields on your candidates, contacts, companies, and jobs without you lifting a finger.

Here's the magic: While after having a conversation with a candidate or a contact, AIRA extracts key details. And by the time you hang up, the profile is updated, and the work is done.

Currently, only the Automatically update Candidate fields via AIRA Notetaker agent is available. Eventually, we will add more automated AIRA agents.

How It Works (In 3 Simple Steps)

  1. You do your thing → Have a call, upload a file, or log an activity

  2. AIRA Agent gets to work → Extracts relevant information in the background

  3. The candidate or contact profile is updated → Automatically or as suggestions for you to review

That's it. No more switching between your call and the profile. No more "I'll update this later" (and then forgetting).

Key Benefits

Save 5+ Hours Per Week

Stop spending your afternoons updating profiles. Let AIRA do the admin work while you focus on placing candidates.

Never Miss Important Details

The candidate mentioned they're open to remote work. AIRA caught it. Their salary expectations changed mid-call? Already updated.

Keep Profiles Accurate

Fresh, up-to-date profiles mean better matches, faster placements, and happier clients.

You Stay in Control

Choose whether AIRA updates profiles automatically or suggests changes for your review. You decide.

Real-World Use Cases

Use Case 1: The Post-Call Admin

Before Automated Agents:
You finish a 30-minute candidate screening. Now you spend another 10 minutes updating their profile - skills, salary expectations, notice period, availability, preferences. Rinse and repeat for 10 calls a day.

With Automated Agents:
You finish the call. AIRA Agent extracts the key details and updates the profile. You glance at the suggestions, accept them, and move on. Total time: 30 seconds.

Time saved per call: 9.5 minutes → Over 1.5 hours per day

Use Case 2: The Too Many Calls Problem

Before Automated Agents:
You had 5 calls today. It's 5 PM. You vaguely remember one candidate mentioning they wanted full-time remote roles. Or was it hybrid? Which candidate was that again?

With Automated Agents:
Every detail from every call is captured and logged automatically. No more relying on memory or scattered notes.


Automated Agents vs. Manual Agents: What's the Difference?

Feature

Manual Agents

Automated Agents

When it runs

You click "Run Agent" manually

Runs automatically when triggered (e.g., after a call is logged)

Best for

One-off updates, bulk cleanups, testing workflows

Ongoing, repetitive tasks that happen regularly

Effort required

You decide when to run it

Set it up once, forget about it

Use case

"I need to update 50 candidate summaries right now."

"Update every candidate profile after every call automatically."

Think of it this way:

  • Manual Agents = You're the driver. You decide when to go.

  • Automated Agents = Autopilot. It drives for you in the background.

Most users use both:

  • Automated Agents for day-to-day workflow (calls, files, activities)

  • Manual Agents for bulk updates or special projects


Frequently Asked Questions

Q: How many credits does an Automated Agent consume?

A: Each time an Automated Agent runs, it consumes 1 or 2 credits. For example, if AIRA Notetaker logs a call and the agent updates the candidate profile, that's 2 credits.

You can track your credit usage in real-time on the Agents page.

Q: What if the agent makes a mistake?

A: To give you more control over changes, especially on the critical fields, we have Suggest mode! When you set a field to "Suggest," AIRA proposes changes but won't apply them until you review and approve.

If the agent does make an incorrect update (in Add or Replace mode), you can always manually correct it.

Q: Can I turn off the agent for specific candidates?

A: Yes! When creating a rule, you can add filters like "Only run for candidates in Pipeline Stage = Screening" or "Only run for candidates with Tag = Active."

This gives you full control over when and where the agent works.

Q: What fields can Automated Agents update?

A: The agent can update both system and custom fields, and it depends on what entity it's running on, like candidate, contact, companies, etc.

Standard system fields (like name, email, phone) are not auto-updated to prevent accidental overwrites.

Q: Will this work for calls I logged before enabling the agent?

A: No, Automated Agents only work for calls logged after you enable them. They don't retroactively process old data.

If you want to update old profiles, use Manual Agents.

Q: Can I use custom prompts to make the agent more accurate?

A: Absolutely! Custom prompts are your secret weapon. Use them to:

  • Specify formats (e.g., "Always extract salary in USD, not local currency")

  • Add context (e.g., "This candidate prefers contract roles")

  • Guide extraction logic (e.g., "If the candidate mentions a range, use the midpoint")

The more specific your prompt, the better the results.

Q: What happens if I have multiple rules for the same agent?

A: All applicable rules will run. For example:

  • Rule 1: Update the Summary for candidates in the "Screening" stage

  • Rule 2: Update Custom Field "Remote Preference" for all candidates

If a candidate matches both rules, both will execute. Just make sure your rules don't conflict (e.g., one replacing a field while another adds to it).

Q: How do I know when the agent has run?

A: You'll see:

  1. An activity on the profile: "Agent Updated the profile via AIRA Notetaker" with details on what changed

  2. A notification in Recruiterflow: If the agent generated suggestions, you'll get an alert to review them

  3. The Activity Log: Go to Agents → Automated Agents → Activities to see a history of all agent runs

Q: Can I see pending suggestions in one place?

A: Not yet! But you can soon do it by going to Agents → Pending Suggestions to see all suggestions across all agents that are waiting for your review.

You can bulk accept or dismiss suggestions from this view.

Q: What if I run out of credits?

A: If your account runs out of credits, the agent will pause. You'll see a notification in the Run Log: "Agent failed due to insufficient credits."

You can retry the run once you top up your credits. To avoid interruptions, keep an eye on your credit balance in Settings → Billing.

Q: Are there more Automated Agents coming?

A: Yes! We're rolling out more Automated Agents over the coming weeks, including:

  • Automatically update Contact fields via AIRA Notetaker

  • Automatically update Company fields via AIRA Notetaker

  • Automatically update Candidate, Contact, Job, and Company fields from Files

  • Automatically update fields from Custom Activities

Stay tuned! We'll announce each new agent as it launches.


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