Who this is for: Recruiters who need to temporarily stop a sequence — or a specific recipient — and pick up where they left off.

Two levels of pausing

Pausing in Sequences works at two independent levels:

Sequence-level pause — stops progression for all recipients simultaneously. Used when you need to halt the entire outreach effort (e.g., a role is put on hold, messaging needs updating, a sender is on leave).
Recipient-level pause — stops progression for one individual. Everyone else continues. Used when a specific candidate or contact needs special handling.

These two operate independently. You can have individual recipients paused while the sequence itself is running, and you can pause the full sequence while individual recipients are in various states.

Pausing and resuming a sequence

How to pause

Go to the Sequences page
Hover the sequence row till you see the options icon and click on it
Select Pause Sequence

You can also pause from inside the sequence using the same Actions menu in the top right.

What happens when a sequence is paused

All recipients currently In Progress move to Paused status
No steps execute — no emails send, no LinkedIn messages go out, no SMS dispatches
Individual recipient-level actions — Skip Step, Pause Recipient, Resume Recipient — are disabled while the sequence is paused. Stop Sequence and Delete Recipient remain available.
Queued sends that were in the middle of dispatching when the pause was triggered do not go out
The sequence status in the table updates to Paused

How to resume

Hover over the paused sequence and click options → Resume Sequence

When resumed:

All recipients who were In Progress when the sequence was paused return to In Progress
Their delay clocks resume from where they left off — delays are not restarted
Recipients who were already in Paused, Error, Stopped, or other terminal states before the sequence-level pause was applied are not affected by the resume — they stay in their existing state

Bulk pause and resume

Select multiple sequences from the table and use the bulk action bar to pause or resume several at once. The count of sequences eligible for each action is shown in brackets.

Pausing and resuming individual recipients

How to pause a recipient

Open the sequence and go to the Recipients tab
Find the recipient's row
Click Options → Pause Recipient
Confirm the modal: "Pause sequence for [Recipient]? No further steps will be executed until resumed."

Available when the recipient is In Progress, Pending Action, or Error.

What happens when a recipient is paused

The recipient's status changes to Paused
No further steps execute for this recipient
All other recipients in the sequence continue unaffected
Their position in the sequence is preserved — resuming picks up at the next scheduled step

How to resume a recipient

Find the recipient in the Recipients tab (filter by Paused status to find them quickly)
Click Options → Resume Recipient

The recipient returns to In Progress and the next step executes according to the configured delay from the point they were paused.

Pause vs. Stop — choosing the right action

	Pause	Stop
Reversible?	Yes — resume at any time	No — permanent
Reporting data preserved?	Yes	Yes
Recipient can re-enter sequence?	Yes, on resume	No
Use when	Temporary hold — situation may change	Outreach is definitively done for this recipient