By default, campaign emails go out from the account of whoever creates the campaign. You can change the sender, useful when managing outreach on behalf of a colleague, or when you want replies landing in a specific inbox.
How to change the sender
Start creating or editing a campaign.
In the campaign setup, find the Sender field.
Click the dropdown and select the team member whose email account you want to send from.
Save the campaign. Emails will go out from the selected user's connected Google or Outlook account.
Things to know
The sender must have their email connected. If the user hasn't connected their Google or Outlook account in Recruiterflow, they won't appear as an option in the dropdown.
Replies go to the sender's inbox. Candidate and contact replies land in the selected sender's email, not yours.
The default is always the logged-in user. If you don't change the sender, emails go from your own account.
You can distribute sends across multiple senders. For more advanced sender configuration, see How to Add Multiple Senders in a Campaign and Configuring Senders and Sender Priority.
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