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Last Contacted vs. Last Engaged: What's the Difference?

Understand how Last Contacted and Last Engaged differ in Recruiterflow — what updates each field and when to use each one to prioritise your outreach.

Written by Debangana Mitra

Recruiterflow tracks two related but distinct activity signals on candidate and contact profiles: Last Contacted and Last Engaged. Knowing the difference helps you prioritise who needs outreach and who's already active in a conversation.

Last Contacted

Last Contacted is the most recent date on which you (or anyone on your team) reached out to the candidate or contact — regardless of whether they responded.

Updated by:

  • Any email sent to or received from the candidate/contact

  • Any text message sent via Recruiterflow

  • A call log with one of these outcomes: Connected, Left Live Message, or Left Voicemail

It doesn't matter who initiated the contact. If a candidate emails you first, that still counts as a Last Contacted event.

Last Engaged

Last Engaged is the most recent date on which the candidate or contact responded through any channel - email reply, text reply, or a call where you actually spoke to them.

Think of it this way: Last Contacted tells you when you last reached out; Last Engaged tells you when they last wrote or talked back.

Side-by-side comparison

Signal

What it tracks

Direction

Last Contacted

Most recent outreach (email, text, qualifying call)

Either direction

Last Engaged

Most recent response from the candidate/contact

Inbound only

How to use these fields

  • Use Last Contacted to find candidates who haven't been touched recently — filter for profiles where Last Contacted is more than X days ago.

  • Use Last Engaged to identify candidates who are actively responding — useful for warm pipeline reporting or deciding who to prioritise for a role.

  • Both fields are available as filters in Advanced Search on both the Candidates and Contacts pages.

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