Recruiterflow tracks two related but distinct activity signals on candidate and contact profiles: Last Contacted and Last Engaged. Knowing the difference helps you prioritise who needs outreach and who's already active in a conversation.
Last Contacted
Last Contacted is the most recent date on which you (or anyone on your team) reached out to the candidate or contact — regardless of whether they responded.
Updated by:
Any email sent to or received from the candidate/contact
Any text message sent via Recruiterflow
A call log with one of these outcomes: Connected, Left Live Message, or Left Voicemail
It doesn't matter who initiated the contact. If a candidate emails you first, that still counts as a Last Contacted event.
Last Engaged
Last Engaged is the most recent date on which the candidate or contact responded through any channel — email reply, text reply, or a call where you actually spoke with them.
Think of it this way: Last Contacted tells you when you last reached out; Last Engaged tells you when they last wrote or talked back.
Side-by-side comparison
Signal | What it tracks | Direction |
Last Contacted | Most recent outreach (email, text, qualifying call) | Either direction |
Last Engaged | Most recent response from the candidate/contact | Inbound only |
How to use these fields
Use Last Contacted to find candidates who haven't been touched recently — filter in Advanced Search for profiles where Last Contacted is more than X days ago.
Use Last Engaged to identify candidates who are actively responding — useful for warm pipeline reporting and prioritisation.
Both fields are available as filters in Advanced Search on the Candidates and Contacts pages.
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