"Last Contacted" shows the most recent date a candidate or contact was reached through email, text, or a qualifying phone call. It's one of the key signals for identifying who needs follow-up and who's recently been touched.
What updates Last Contacted
Last Contacted is updated by any of the following activities:
Email — any email sent to or received from the candidate/contact (as long as it's logged in Recruiterflow)
Text message — any SMS sent via Recruiterflow
Call log — but only when the call outcome is one of:
Connected
Left Live Message
Left Voicemail
What does NOT update Last Contacted
Call logs marked as No Answer, Not Interested, or any outcome other than the three listed above
Internal notes added to a profile
Stage movements
Tasks completed
Things to know
It doesn't matter who initiated the contact — if a candidate emails you back, that still updates Last Contacted.
Last Contacted updates based on the logged date, not necessarily the current date. If you log a call retroactively with an older date, Last Contacted will reflect that older date.
You can filter and search by Last Contacted date in Advanced Search to find candidates who haven't been reached in a while.
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