When You Need to Reconnect
You'll need to reconnect your LinkedIn account if:
๐ก You see a "LinkedIn session expired" warning in the Recruiterflow extension
๐ด LinkedIn messages aren't sending from Recruiterflow
๐ด You logged out of LinkedIn and logged back in
๐ด You cleared your browser cookies or cache
๐ด You haven't used LinkedIn in several weeks
๐ก The extension shows "Reconnect LinkedIn" instead of a connected status
๐ก Reconnecting takes less than 30 seconds and doesn't affect your existing sequences or message history.
How to Reconnect (Quick Method)
Step 1: Make Sure You're Logged Into LinkedIn
Open linkedin.com in Chrome
Verify you're logged into your account
Keep this tab open
Step 2: Reconnect Through the Extension
Click the Recruiterflow extension icon in your Chrome toolbar
Click the three dots (โฎ) in the top-right corner of the extension
Select Reconnect LinkedIn
Wait a few seconds
You'll see a green message: โ LinkedIn connected
That's it! Your connection is restored.
Alternative Method: Reconnect from Recruiterflow
If you prefer, you can also reconnect from within Recruiterflow:
Go to Settings โ Integrations in Recruiterflow
Find the LinkedIn Integration section
If disconnected, you'll see a Connect LinkedIn button
Click it and follow the prompts
This will open the extension where you can complete the reconnection
What Happens During Reconnection?
โ What's preserved:
Your message history
Active sequences continue running
Scheduled messages remain scheduled
Connection request history
Your integration settings
โ ๏ธ What you might notice:
A brief pause (1-2 minutes) before messages resume sending
Any messages that failed to send while disconnected will need to be resent manually
Troubleshooting Reconnection Issues
"Login required" Error
Fix: You're not logged into LinkedIn in Chrome.
Open linkedin.com in a new tab
Log into your LinkedIn account
Return to the extension and try reconnecting again
"Couldn't connect. Try again" Error
Fix: Temporary connection issue.
Refresh your LinkedIn tab
Wait 30 seconds
Click Retry in the extension
If this persists after 3 attempts, see our Troubleshooting LinkedIn Connection Issues guide.
Extension Shows Connected, but Recruiterflow Shows Disconnected
Fix: Sync issue between extension and dashboard.
Log out of Recruiterflow
Log back in
Go to Settings โ Integrations
Refresh the page
Check if the connection status updated
If still not synced:
Disconnect LinkedIn from the extension (three dots โ Disconnect)
Wait 10 seconds
Reconnect through the extension
Check Recruiterflow dashboard again
Connection Keeps Expiring Frequently
Common causes:
Logging out of LinkedIn regularly
Clearing browser data often
Using Incognito mode
LinkedIn security settings requiring frequent re-authentication
Fix:
Stay logged into LinkedIn: Don't log out between sessions
Exclude LinkedIn from cache clearing: When clearing browser data, uncheck cookies for linkedin.com
Use regular Chrome windows: Avoid Incognito/Private mode
Check LinkedIn security settings:
Go to LinkedIn Settings โ Security
Review "Where you're signed in"
Make sure Chrome isn't being logged out automatically
Preventing Session Expiry
Best Practices to Stay Connected
โ Keep LinkedIn logged in: Don't log out unless absolutely necessary
โ Use LinkedIn regularly: Visit linkedin.com at least once a week
โ Don't clear LinkedIn cookies: When clearing browser data, exclude linkedin.com
โ Maintain an active profile: LinkedIn is less likely to expire sessions for active users
โ Check connection status weekly: Open the extension occasionally to verify you're still connected
Understanding Session Expiry
Why does this happen?
LinkedIn automatically logs you out after:
Extended periods of inactivity (typically 30-60 days)
Clearing browser cookies
Manual logout
Security events (password change, suspicious activity detection)
Browser updates that clear session data
This is normal and expected. Even without Recruiterflow, LinkedIn sessions expire periodically for security reasons.
When to Contact Support
Reach out to help@recruiterflow.com if:
You can't reconnect after multiple attempts
Your connection expires every day despite staying logged in
You're getting errors you don't understand
Messages aren't sending even after reconnection
The extension shows connected but Recruiterflow shows disconnected (and troubleshooting didn't fix it)
Include in your message:
Screenshot of any error messages
When you last successfully connected
What troubleshooting steps you've tried
Quick Reconnection Checklist
Before contacting support, make sure you've:
Logged into linkedin.com in Chrome
Kept the LinkedIn tab open
Clicked the extension icon
Selected "Reconnect LinkedIn" from the three dots menu
Waited at least 30 seconds for connection
Refreshed your Recruiterflow dashboard
Verified connection in Settings โ Integrations
FAQ
Do I lose my sequences when I reconnect?
No. All your sequences, scheduled messages, and settings remain intact.
How long does reconnection take?
Usually 10-30 seconds.
Will my contacts know I reconnected?
No. Reconnection happens in the background and is invisible to your LinkedIn connections.
Can I prevent my session from expiring?
Not entirely. LinkedIn controls session duration for security. But staying logged in and using LinkedIn regularly helps.
What if I'm using LinkedIn Recruiter?
The reconnection process is identical for both regular LinkedIn and LinkedIn Recruiter accounts.
Do I need to reconnect on every device?
The Recruiterflow extension only works in Chrome desktop. If you use multiple computers, you'll need to connect on each one.