What Are Signal Trackers?
Signal Trackers are your conversation intelligence tool. They help you spot patterns, trends, and important topics across all your recorded calls without manually reviewing every transcript.
Think of them as smart alerts that listen for specific words or phrases in your meetings. Whether it's tracking how often candidates mention "remote work," share some constraints on the compensation, or measuring the urgency of the hiring. Signal Trackers automatically capture these moments for you.
The simple version: You tell AIRA what to listen for, and it highlights every time those topics come up in your conversations across all your calls, all in one place.
Why Signal Trackers Are Useful
Here's what you can do with them:
📊 Spot trends across conversations
See how often candidates ask about salary, benefits, or work-life balance
Track how many times competitors are mentioned in client calls
Identify recurring objections or concerns
🎯 Coach your team better
Understand which talking points resonate most
See if your team is mentioning key selling points
Identify training opportunities based on what's NOT being discussed
💡 Make smarter decisions
Discover what candidates really care about (not just what they say they care about)
Understand market trends from actual conversations
Find patterns you'd miss by reading individual call summaries
⏱️ Save time
No more manually searching through transcripts
Get an instant view of where specific topics were discussed
Jump directly to relevant moments in your call recordings
How to Set Up Signal Trackers
Step 1: Go to AIRA Notetaker Settings
Navigate to AIRA Notetaker Settings → Signal Tracking
Step 2: Create a New Signal
Click + New Signal
Step 3: Configure Your Signal
You'll need to define two things:
1. Signal Name Give it a clear, descriptive name.
Examples:
"Remote Work Requests"
"Competitor Mentions"
"Salary Expectations"
"Cultural Fit Keywords"
2. Keywords Add the specific words or phrases Recruiterflow should listen for.
Add multiple variations (e.g., "remote work," "work from home," "hybrid setup")
AIRA will also catch similar phrases automatically
Use commas to separate multiple keywords
Example Setup:
Step 4: Save
Click on the Green check and your Signal Tracker is live! It will start tracking in all future calls that match your criteria.
Where to See Your Signals
On Individual Meeting Pages
When you open any call that AIRA Notetaker recorded, scroll to the Analytics section. You'll see:
Signal name and frequency – How many times each signal appeared
Clickable signals – Click on any signal to see exactly where it was mentioned in the transcript
Context – Jump directly to those moments in the recording
Best Practices for Using Signal Trackers
✅ Start Specific, Then Expand
Don't try to track everything at once. Start with 3-5 signals that matter most to your business right now.
Good first signals:
Competitor names for business development
Key objections (pricing, implementation time, etc.)
Must-have benefits or perks candidates ask about
Deal-breakers mentioned in client calls
✅ Use Consistent Naming
Create a naming convention so your team knows what each signal tracks.
Examples:
"COMP - [Competitor Name]"
"OBJECTION - Pricing"
"CANDIDATE - Remote Work"
✅ Review Signals Weekly
Set a reminder to check your Signal Tracker once a week. Look for:
Signals trending up (new concerns emerging?)
Signals trending down (did you solve a problem?)
Patterns you didn't expect
✅ Share Insights with Your Team
Use signal data in team meetings:
"We've heard 'work-life balance' in 80% of candidate calls this month. Let's emphasize our flex-time policy"
"Competitor X was mentioned 15 times last week. Here's how we're different"
✅ Adjust Signals Over Time
Signals that worked last quarter might not matter this quarter. Regularly:
Archive old signals that no longer matter
Create new signals for emerging trends
Refine keywords based on what you're actually hearing
Smart Signal Ideas to Get You Started
For Recruiting Teams
Candidate Concerns:
Remote work, relocation, commute
Growth opportunities, career development
Work-life balance, flexibility
Diversity and inclusion
Candidate Motivations:
Leaving current company, job change reasons
Salary expectations, compensation
Team culture, company values
Screening Red Flags:
Job-hopping, short tenure mentions
Skill gaps, learning curve concerns
For Business Development
Competitor Intelligence:
Track each competitor by name
Buying Signals:
Budget approval, decision timeline
Pain points, current challenges
Objections:
Pricing, cost concerns
FAQs
Q: Do Signal Trackers work on past calls?
A: No, signals only start tracking from the moment you create them. They won't retroactively scan old calls.
Q: How accurate is the tracking?
A: AIRA uses AI to catch not just exact keyword matches, but also similar phrases and variations. So if you track "remote work," it'll also catch "working remotely" and "work from home."
Q: How many signals can I create?
A: There's no hard limit, but we recommend focusing on 10-15 meaningful signals rather than tracking everything. Quality over quantity!
Q: Can I edit a signal after creating it?
A: Yes, you can edit the name, keywords, and filters anytime. Changes will apply to future calls only.
Q: What if a signal never appears in any calls?
A: Either the topic isn't coming up naturally, or you might need to adjust your keywords. Try broader terms or check if you're filtering too narrowly
Q: Can I export signal data?
A: No, you can only view signals within Recruiterflow.
Q: Do signals consume AIRA credits?
A: No! Signal Tracking is included with AIRA Notetaker at no additional cost.
Q: Can multiple people see the same signals?
A: Yes, signals are visible to everyone on your team who has access to the calls where they appear.
Q: What's the difference between searching transcripts and using Signal Trackers? A: Searching finds specific text in individual calls. Signal Trackers automatically highlight patterns across all your calls and show you trends over time without you having to manually search each one.
Need Help?
If you have questions about Signal Trackers or want ideas for what to track in your specific use case, reach out to our help team or use the in-app chat.