Skip to main content

Dialpad Integration: Overview

What the Dialpad integration does in Recruiterflow, what it covers, and where to go next to get set up.

Written by Amritanshu Anand

Connect Dialpad to Recruiterflow and make calls, send texts, and access call recordings directly from candidate and contact profiles without switching between tools.

What you can do

Once Dialpad is connected, every member of your workspace can:

  • Make calls to candidates and contacts directly from their profile in Recruiterflow

  • Send and receive SMS messages from within Recruiterflow

  • Access call recordings linked to each candidate or contact profile

All call and text activity is logged automatically on the candidate or contact's profile so your team always has full context before the next conversation.

How it works

The integration connects your Dialpad account to Recruiterflow via OAuth. Once connected, Recruiterflow uses your Dialpad number to place calls and send texts. After a call ends, Dialpad sends the recording and call details back to Recruiterflow via a secure webhook, these appear automatically on the relevant profile.

Note: Ensure you have enabled call recording on both Dialpad and Recruiterflow to sync recordings on profiles.

What you need before getting started

  • An active Dialpad account

  • Admin access in Recruiterflow to connect the integration

  • Call recording enabled in your Dialpad and Recruiterflow account settings (for recordings to appear in Recruiterflow)

Did this answer your question?