Who this is for: All users.
Limit or behavior | What happens |
Plan availability | Field Sync is only available on Platform and AIRA plans. It won't appear on lower-tier plans |
Admin-only setup | Only Admins can enable sync and create or edit mappings. Other roles can trigger a sync by editing a mapped field, but can't configure mappings themselves |
Same-type custom field mapping only | A custom field can only map to another custom field of the identical type (single-select to single-select, and so on). Mapping across different field types isn't supported |
New option values get added, not rejected | If you pick a new value on a mapped single- or multi-select field, that value gets added to the matched field's option list on the other entity rather than being blocked |
Sync runs in both directions | Editing either the candidate or the contact side updates the other. There's no one-way sync option |