Disqualification is how you remove a candidate from a job's pipeline and record why. It keeps your pipeline clean and gives you the data to learn what's working at each stage.
What disqualification does
Disqualifying a candidate moves them out of the active pipeline for that job and tags them with a disqualification reason (e.g., "Not enough experience", "Compensation mismatch", "Client passed"). The candidate stays in your database — and in any other jobs they're part of — they're just no longer in the running for this one.
Disqualification reasons are configured workspace-wide by Admins in Workspace Settings → Disqualification Reasons.
Disqualify from the candidate profile
Open the candidate's profile.
On the job card for the job you're disqualifying them from, click the Disqualify icon.
Pick a reason from the list and confirm.
Disqualify from the Kanban board
Open the job and switch to Kanban view.
Drag the candidate's card to the Disqualified column.
Pick a reason when prompted.
Disqualify in bulk
From the job's candidate list or Kanban view, select multiple candidates with the checkboxes.
Choose Disqualify from the bulk action bar.
Pick a reason (it'll be applied to everyone in the selection).
Re-qualifying a candidate
If a candidate was disqualified by mistake — or circumstances change — you can bring them back into the pipeline. Open their profile, find the job card showing the disqualified state, click the menu, and choose Re-qualify. They'll return to the stage they were in before disqualification.
Example
A client just told you they need to see candidates with healthcare-specific experience only. Open the job in Kanban view, multi-select the candidates who don't fit that profile, and bulk-disqualify them with reason "Industry mismatch". Your remaining pipeline now reflects the new requirement, and your reports will show the volume lost to this specific reason.
Things to know
Disqualifying a candidate from one job does not remove them from other jobs they're on.
Disqualification reasons are workspace-wide. Edit them in Workspace Settings — only Admins can change the list.
Candidates aren't notified automatically. If you want to send a rejection email, do it from the candidate profile separately or via a sequence triggered on disqualification.
Disqualification breakdowns appear in your job and pipeline analytics — use them to spot stages where you're losing the most candidates.