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Unsubscribing (and Resubscribing) Candidates and Contacts from Emails

Stop outbound emails to a candidate or contact in Recruiterflow, and resubscribe them when needed.

Written by Arnav A

Unsubscribing a candidate or contact stops all outbound emails to them from Recruiterflow — including emails sent manually and through Sequences. Use this when someone has asked to opt out, or when you need to pause communication for any reason.

How to unsubscribe a candidate or contact

  1. Open the candidate or contact's profile

  2. Click the three dots (⋯) next to their name

  3. Select Unsubscribe

The profile is marked as unsubscribed and no further emails will be sent to them.

How to resubscribe

To re-enable emails for a previously unsubscribed profile, follow the same steps and select Subscribe. Emails will resume from that point forward.

Things to know

  • Unsubscribing applies to all email types — manual emails and Sequence emails are both blocked.

  • The profile itself is not affected. All existing activity, notes, and history remain intact.

  • This applies per profile. If the same person exists as both a candidate and a contact, you'll need to unsubscribe each profile separately.

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